Serving Healthcare Clients Since 2001
Custom Designed Receivable Solutions
Patient-Centered and Client Focused Revenue Cycle Services
As a Healthcare Provider, you may ask why DRSI is different from the other A/R management companies that exist in the market. First off, we work ONLY in Healthcare. More importantly we are REAL PEOPLE, as our long term clients will attest. The “real people” experience is felt in our partnership with your staff, as well as with your patients.
We understand how important physicians are to hospitals, and we know how important patients are to physicians. We understand that your patients are not intentionally delinquent. Patients do not intentionally incur medical bills and then avoid payment thereof. Sometimes, they are out of work for a period of time and/or are unable to work. This causes tremendous stress and often patients are uncharacteristically unable to pay many or all of their bills, including medical bills. Consequently, the way we approach our business is necessarily different.
We employ every means available and appropriate to contact your patients in order to assist them in resolving their particular financial situations. The difference is that we treat your patients the way that we would want to be treated, with the respect and the empathy that they deserve.
We get the job done, but we do it as advocates of your patients‘ best interest. We provide them with options - determining charity candidates, working out payment arrangements, and turning your A/R into paid accounts. Our representatives employ tactics and techniques to resolve these accounts, all the while providing the highest level of customer care in the industry.
Here’s what a current client had to say:
“I’ve been a PFS director for many years, and I’ve worked with many different A/R management firms. DRSI stands out as the company that I’ve felt most comfortable working with. I’ve met their people, from the top rungs down to the front line staff, and I can say that I even enjoy socializing with them. They do a great job and have been an excellent resource to our hospital.”
Paul Farinacci, Jr.
Paul Farinacci Jr. rejoined the DRSI team in early 2021 as our President after spending the prior 9 years working with market leaders in revenue cycle management and receivables management. Paul’s 15+ years of healthcare experience includes prior roles at Abbott Laboratories, R1 RCM, T-System (Corro Health), and 1st-Nationwide Services. His proven expertise will help DRSI continue to provide best-in-class solutions to our clients and partners His focus is the creation of custom designed receivable solutions that maximize financial results while ensuring patient satisfaction. Paul's first-hand experience with leveraging technology and developing innovating management systems further advances our abilities to drive positive financial outcomes for our clients.
Paul received his BA from The Ohio State University in 2006 and played first-base for the Buckeyes throughout his college career before joining the Italian Baseball League as a pro in 2008. Paul lives with his wife and two children in Redondo Beach, close to home, the office, and the nearest baseball diamond or golf course.
Daryl S. Adams
Vice President of Operations
Daryl Adams is a proven operations leader in the healthcare receivables industry with over 25 years of experience & expertise. He has played a vital role at DRSI since joining the company in 2001. Daryl completed his formal education in 1996 and began his career with one of the largest collection agencies in Southern California at that time, California Professional Services (CPS). Since joining DRSI, Daryl has been instrumental in guiding the day-to-day operations, overseeing information and technology, and managing our various recovery solution divisions.
In early 2021, Daryl was promoted to Vice President of Operations, and he continues to provide the highest levels of leadership, expertise, and ethical approach as when he started at DRSI over 20 years ago.
An avid outdoorsman & native Californian, he can often be found on a lake, river, or ocean, rod and reel in hand.
Kyle J. VonAllmen
General Counsel and
Chief Compliance Officer
Kyle VonAllmen joined DRSI as its General Counsel and Chief Compliance Officer in 2019. He leads the organization in the areas of Legal Strategy, Policy and Procedure Development, Regulatory Compliance, Licensing, Consumer Affairs and Audit.
Kyle graduated from Oral Roberts University in 1987 with a B.S. In Marketing, and from Michigan State University College of Law in 1994. He has practiced in the areas of commercial litigation, creditor's rights, collections, and bankruptcy. Mr. VonAllmen holds membership in the National Creditor's Bar Association, the ACA's member attorney program, and the Receivables Management Association of America.
Chief Financial Officer
Andrea Roschke became DRSI's Chief Financial Officer in 2021 after many years of consulting for the company. For the past 30 years, she has been the managing partner at Roschke & Wall, Business Advisors & CPAs, Inc. She is a graduate of California State University, Northridge. In the course of her career, she has worked with hundreds of businesses to help them achieve and manage their financial goals.
Andrea is the proud Mom of three adult children, and joyful grandmother of two beautiful babies. In addition to her love of family, her personal passions include traveling and hiking.
At DRSI, our operating team is our family, and we simply cannot overemphasize their importance. Our average tenure among employees is well above the industry average. One of the driving forces of the founders, in creating a new and unique A/R management firm, was to find the best personnel the industry had to offer, and then treat them and reward them as they deserve. Our people are by far our greatest asset, and that is one of the reasons that you will find DRSI to be so different from the other firms in our industry. We have created a working environment where our staff enjoys coming to work. Our people are the best, and it shows. It’s our personal touch that you’ll feel, that’s the DRSI difference.
“Amber in customer service has often been my savior. She is so patient and is always there when I need her. She really is part of our team and is always a joy to work with” – Patient Billing Supervisor
“Of course I wasn’t happy about paying my bill almost a year after my hospital visit, but John helped me with a payment plan that allowed me to make good on what I owed. It could have been a really terrible experience, but John worked with me.” – Patient in collections